Privacy Policy
Last modified: November 29, 2025
Introduction
At VizCloud by VeliMind Inc. (“we,” “our,” “us”), accessible at vizcloud.io, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website, services, and API integrations.
By using VizCloud, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our services.
Information We Collect
We may collect the following types of information when you use VizCloud:
Personal Information: such as name, email address, billing details, and account credentials when you register or subscribe.
Usage Data: including log files, IP addresses, browser type, operating system, referring pages, and time spent on our site.
Service Data: content or files you upload to VizCloud, including images, renderings, or other assets processed via our platform.
API Data: information exchanged through integrations with third-party platforms when you connect VizCloud to other services.
How We Use Your Information
We use collected information to:
Provide and operate VizCloud’s services.
Process payments and manage subscriptions.
Communicate with you about updates, support, and new features.
Improve, troubleshoot, and secure our platform.
Comply with legal obligations and enforce our Terms of Service.
How We Share Information
We do not sell your personal data. However, we may share information in the following cases:
Service Providers: With trusted vendors who assist with hosting, payment processing, analytics, or customer support.
Legal Requirements: If required by law, regulation, or valid legal process.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
Data Security
We use industry-standard safeguards, including encryption and secure servers, to protect your information. While we take reasonable measures, no method of transmission or storage is 100% secure.
Data Retention
We retain personal information only as long as necessary to provide our services, comply with legal requirements, resolve disputes, or enforce agreements.
Your Rights
Depending on your location, you may have rights to:
Access, correct, or delete your personal information.
Object to or restrict our processing of your data.
Request portability of your data.
To exercise these rights, please contact us at: support@vizcloud.io.
Cookies & Tracking
VizCloud uses cookies and similar technologies to enhance your experience, analyze usage, and improve services. You may disable cookies through your browser settings, though some features may not function properly.
Third-Party Links
Our services may link to third-party sites. We are not responsible for their privacy practices, and we encourage you to review their policies.
International Users
If you access VizCloud from outside Canada and the United States, note that your information may be transferred to and processed in countries where data protection laws differ from your home country.
Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted at vizcloud.io/privacy with a revised effective date.
Contact Us
For questions or concerns about this Privacy Policy, please contact us at:
VizCloud
Email: support@vizcloud.io
Website: vizcloud.io